OUTA rejects government plan to extort fees for booking a driving licence renewal slot

Government cannot fix a broken system by charging motorists R250 just to book a space in the queue

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07/09/2021 10:19:41

OUTA rejects government plan to extort fees for booking a driving licence renewal slot

OUTA rejects the Department of Transport proposal to charge motorists R250 to make an online booking for a slot in the queue to renew a driving licence, which is over and above the transaction fees.

The proposed charge was gazetted on 3 September,  in the draft Road Traffic Management Corporation (RTMC) Regulations 2021, which amend the 2007 regulations.

“We believe it is the state’s duty to provide services to the public, to ensure that society complies with various laws and regulations, and that no service fees should apply if these were not applied for walk-in services,” says Wayne Duvenage, OUTA CEO.

The new R250 fee is explained as: “Online booking for the renewal of credit card format driving licence”.

Government’s role is to make it easy for the public to obtain driving licences and to renew these when required, and OUTA believes the public are not expected to pay to enter service centres and queue to conduct these necessary transactions, be it in person or online.

Electronic processes should make systems easier for both the state and the public who use them. We cannot understand the rationale for the state charging exorbitant fees just to book online to apply to renew a driving licence.

This is on top of an existing excessive administration fee of R72 per transaction that is paid to the RTMC to administer the national vehicle and driving licence register. 

“This is nothing short of a money-making scam and must be rejected by society across the board,” says Duvenage. “We cannot allow the expected modernisation of the state’s processes to be subjected to extortionist practices. OUTA will make a formal submission rejecting this unacceptable proposal.”

The proposed regulations include a list of fees,  including R700 for the “online registration” of a motor vehicle.

“These fees are outrageous and unacceptable,” says Duvenage.

“Due to the abuse of state funds in the past by corrupt government officials, the state is probably unable to provide these services free of charge. Why should law-abiding citizens pay for the government’s inability to hold to account corrupt officials and claw back stolen funds?”

The amended regulations which include the fees are open for public comment for 30 days from 3 September. 

OUTA will be writing to the Minister to request the record of decision that motivated the introduction of these fees and will make a formal submission on the proposal.

OUTA also recommends that the public should submit objections to the fees proposal.

The gazetted notice, with details for submitting comment, is here.


A soundclip with comment by Wayne Duvenage is here.

Transaction fees

The transaction fees for vehicle licences were introduced in the RTMC Regulations of 2007. The transaction fees are in addition to the baseline fee set by each province.

This is the history of the transaction fees:

2007: R30

2009: R36

2017: R42

2018: R72

2021: R72


Picture: OUTA