OUTA is investigating prepaid electricity prices in the City of Johannesburg municipal area. This follows concerns raised with OUTA about over-charging by some resellers.

We are looking at residential prepaid electricity charges in the City of Johannesburg municipal area.  This includes City Power (City of Joburg) customers and Eskom direct customers in the City of Joburg municipal area, which includes Soweto and Sandton.

The online survey was run during April and attracted a huge number of responses.

Participation in this survey is now closed and we are analysing the information received.

We are grateful to the hundreds of residents who sent us copies of prepaid residential electricity bill receipts, via email or WhatsApp. We are preparing a detailed report on prepaid electricity charges, which we will make public. Respondents’ details, such as names, contact details and meter numbers, will not be revealed.

Thank you to those who assisted us and watch this space.