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VISION AND MISSION
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Drivers Licence Survey
Driver's licence questions
What is your age group?
18 to 30
31 to 50
51 to 65
Licence renewal centre used
Rate your driver’s licence renewal experience (from 1 to 5) 1 = Poor, 2 = Below Average, 3 = Average, 4 = Fair, 5 = Great
What frustrated you the most during this process? (Choose a maximum of 3)
Getting a booking
Unclear which queue to be in
Failure to accept cash
Lack of sitting facilities while waiting
Do you believe the cost of the process is value for money?
Would you support a call to extend your driver’s licence card's validity from 5 to 10 years?
Would you prefer a physical driver’s licence card (as in the normal card licence), or a digital one (eLicence – which you can access on your smartphone?)
Any additional comments you'd like to add?